Privacy Policy

Last updated: March 2026

This Privacy Policy describes how Ploxarelzar (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website https://ploxarelzar.world (the “Site”) and our services, including the sale and support of Cardiovance Plus and related products. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK and international data protection laws.

1. Data controller and contact details

The data controller responsible for your personal data is:

Ploxarelzar
33 Curzon St, London W1J 7TR, United Kingdom

For any questions about this Privacy Policy or your personal data, you may contact us using the details provided in the “Contact” section of this website (address, email, phone). We will respond to your request without undue delay and in any event within one month, in line with UK GDPR.

2. Personal data we collect

We may collect and process the following categories of personal data:

  • Identity and contact data: name, email address, telephone number, and delivery address when you place an order or contact us.
  • Transaction and order data: order details, payment-related information (processed by our payment providers), and correspondence relating to your orders.
  • Technical and usage data: IP address, browser type and version, time zone, device type, operating system, referral source, pages visited, and other technical data collected via cookies and similar technologies, as described in our Cookie Policy.
  • Marketing and communications data: your preferences in receiving marketing from us and your communication preferences, where you have given consent or where we have a legitimate interest.

We do not collect special categories of personal data (e.g. health data) unless you voluntarily provide it in a message and we need it to respond to your enquiry. In that case we will use it only for the purpose of responding and in accordance with the law.

3. Legal basis and purposes of processing

We process your personal data only where we have a lawful basis under UK GDPR:

  • Contract: to perform our contract with you (e.g. processing orders, delivering products, handling returns, and communicating about your order).
  • Legal obligation: to comply with legal obligations (e.g. tax, accounting, consumer rights, and regulatory requirements in the United Kingdom).
  • Legitimate interests: where necessary for our legitimate interests (e.g. improving our website, preventing fraud, ensuring security, handling complaints) provided your interests and fundamental rights do not override those interests.
  • Consent: where you have given clear consent for a specific purpose (e.g. marketing emails, non-essential cookies). You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Purposes for which we use your data include: processing and fulfilling orders; communicating with you about orders and enquiries; managing returns and refunds in line with our Return Policy; improving our website and services; ensuring security and preventing fraud; complying with legal and regulatory obligations; and, where you have consented, sending marketing communications.

4. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, accounting, or reporting requirements.

  • Order and transaction data: typically retained for seven (7) years after the end of the financial year in which the transaction occurred, for tax and legal compliance in the UK.
  • Contact and enquiry data: retained for the duration of the enquiry and for a reasonable period thereafter (e.g. up to three (3) years) for follow-up and dispute resolution.
  • Marketing data: retained until you withdraw consent or object to marketing, or for a period defined in our consent records, after which it is deleted or anonymised.
  • Technical and cookie data: as set out in our Cookie Policy (e.g. session data until you close the browser; analytics data as specified there).

After the retention period, we will securely delete or anonymise your data so that it no longer identifies you.

5. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Measures include: use of HTTPS and encryption for data in transit; secure storage and access controls; limited access to personal data on a need-to-know basis; and regular review of our security practices. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority (the Information Commissioner’s Office in the UK) and, where required by law, notify you without undue delay.

6. Sharing and international transfers

We may share your personal data with:

  • Service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products (e.g. hosting, payment gateways, couriers), under strict contractual obligations to protect your data and use it only for the purposes we specify.
  • Professional advisers (e.g. lawyers, accountants) where necessary for compliance or legal purposes.
  • Public authorities when required by law (e.g. HMRC, courts, or regulators).

We do not sell your personal data. If we transfer personal data outside the United Kingdom or the European Economic Area, we will ensure that appropriate safeguards are in place (e.g. UK adequacy decisions, standard contractual clauses, or other approved mechanisms) in accordance with UK data protection law.

7. Your rights under UK GDPR

Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

  • Right of access: you may request a copy of the personal data we hold about you (subject to certain exceptions).
  • Right to rectification: you may request correction of inaccurate or incomplete personal data.
  • Right to erasure (“right to be forgotten”): you may request deletion of your personal data in certain circumstances (e.g. where it is no longer necessary, where you withdraw consent, or where you object and there are no overriding legitimate grounds).
  • Right to restrict processing: you may request that we restrict the processing of your data in certain situations (e.g. while we verify accuracy or where you have objected).
  • Right to data portability: where processing is based on consent or contract and is carried out by automated means, you may request to receive your data in a structured, commonly used, machine-readable format or to have it transmitted to another controller.
  • Right to object: you may object to processing based on legitimate interests or to processing for direct marketing; we will cease such processing unless we have compelling legitimate grounds that override your interests.
  • Right not to be subject to automated decision-making: we do not make decisions based solely on automated processing that significantly affect you; if we did, you would have the right to obtain human intervention and to contest the decision.

To exercise any of these rights, please contact us using the details in section 1. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom (ico.org.uk) if you believe our processing of your personal data infringes applicable data protection law.

8. Children

Our website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such data.

9. Third-party links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the nature of our services. The “Last updated” date at the top indicates when it was last revised. We encourage you to review this page periodically. Where changes are material, we may notify you by email or by a prominent notice on our website.

11. Contact

For any questions about this Privacy Policy or your personal data:

Ploxarelzar
33 Curzon St, London W1J 7TR, United Kingdom
reachus@ploxarelzar.world
+44 20 7629 7999