Terms of Service

Last updated: March 2026

These Terms of Service (“Terms”) govern your use of the website https://ploxarelzar.world (the “Site”) and any orders you place for products, including Cardiovance Plus, offered by Ploxarelzar (“we”, “us”, “our”). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site or place an order. These Terms are intended to comply with applicable law in the United Kingdom, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

1. Information about us

We are Ploxarelzar. Our contact details are:

Ploxarelzar
33 Curzon St, London W1J 7TR, United Kingdom
reachus@ploxarelzar.world
+44 20 7629 7999

You may contact us for any questions regarding these Terms, your order, or our products using the above details or the contact section on the Site.

2. Definitions

In these Terms: “you” and “your” mean the customer (individual or business) using the Site or placing an order; “order” means your request to purchase products from us submitted via the Site or by other agreed means; “products” means the goods (including food supplements such as Cardiovance Plus) that we offer for sale; “contract” means the legally binding agreement between you and us for the supply of products, formed when we accept your order in accordance with these Terms.

3. Use of the website

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to: use the Site in any way that violates applicable laws or regulations; use the Site to transmit any harmful, offensive, or unlawful material; attempt to gain unauthorised access to any part of the Site, our systems, or other users’ data; use automated means (e.g. scrapers, bots) to access or collect data from the Site without our prior written consent; or use the Site in any way that could damage, disable, or impair the Site or our reputation. We reserve the right to suspend or terminate your access to the Site if we reasonably believe you have breached these Terms.

The content on the Site (text, images, graphics, and other materials) is for general information only. We do not guarantee that the content is complete, accurate, or up to date. Product descriptions and images are indicative; we reserve the right to correct errors and to make changes to the Site and product range. Nothing on the Site constitutes medical, legal, or professional advice. Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. You should consult a healthcare professional before starting any supplement if you have health concerns.

4. Products and pricing

We offer food supplements and related products, including Cardiovance Plus, as described on the Site. All products are subject to availability. We reserve the right to limit quantities and to discontinue products without notice. We will use reasonable efforts to display accurate prices and product information; however, we do not warrant that descriptions, pricing, or other content are error-free. If we discover an error in the price or description of a product you have ordered, we will inform you and give you the option to reconfirm the order at the correct price or to cancel and receive a full refund if you have already paid.

Prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable. They do not include delivery charges unless stated (e.g. “free delivery” offers). Delivery costs will be shown before you confirm your order. We reserve the right to change prices at any time; changes will not affect orders already accepted.

5. Orders and formation of contract

When you submit an order via the Site, you are making an offer to buy the selected products subject to these Terms. We will send you an order acknowledgment (e.g. by email) once we have received your order. This acknowledgment does not constitute acceptance of your order. A contract between you and us is formed when we confirm acceptance of your order (e.g. by sending a confirmation email or by dispatching the products). We are not obliged to accept every order; we may refuse or cancel an order for reasons including (but not limited to): product unavailability, suspected fraud or abuse, pricing or description errors, or if we are unable to fulfil the order for another legitimate reason. If we cancel an order after you have paid, we will refund you in full.

You are responsible for ensuring that the information you provide when placing an order (name, address, email, phone, etc.) is accurate and complete. We will not be liable for delivery failures or delays caused by incorrect information. If you are ordering as a consumer, you represent that you are at least 18 years of age and that you are capable of entering into a binding contract.

6. Payment

Payment is due as indicated during checkout. We accept the payment methods displayed on the Site (e.g. card, PayPal, or other methods). Payment will be taken when we accept your order or as otherwise stated. You must provide valid and current payment details. If payment fails, we may cancel your order or suspend delivery until payment is received. All payments are processed securely; we do not store full card details on our servers. Refunds will be made using the same payment method used for the original transaction, unless we agree otherwise. For cancellation and refund rights, see our Return Policy and section 7 below.

7. Delivery and risk

We will deliver the products to the address you provide, using the delivery method and timeframe indicated at checkout. Delivery times are estimates and are not guaranteed; we are not liable for delays caused by couriers or events outside our reasonable control. Risk in the products passes to you upon delivery (or when you or someone you authorise takes physical possession). If you are a consumer, you also have a statutory right to ownership of the goods only when we have received full payment. We will use reasonable efforts to dispatch orders within the time stated on the Site (e.g. 1–2 working days). If we cannot meet the estimated delivery date, we will contact you to agree a new date or to offer a refund.

8. Consumer rights (UK)

If you are a consumer in the United Kingdom, you have legal rights under the Consumer Rights Act 2015. Our products must be of satisfactory quality, fit for purpose, and as described. If they are not, you may be entitled to a repair, replacement, or refund. You also have rights under the Consumer Contracts Regulations to cancel your order and return products within a certain period; full details are in our Return Policy. Nothing in these Terms affects your statutory rights.

9. Limitation of liability

To the fullest extent permitted by law: we do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law. Subject to that: we shall not be liable for any indirect, consequential, or special loss, or for loss of profit, revenue, data, or business opportunity; our total liability to you in respect of any order or use of the Site shall not exceed the amount you paid for the products in that order (or, if higher, the amount permitted by applicable law). We are not liable for any failure or delay in performing our obligations where such failure or delay results from circumstances outside our reasonable control (e.g. natural disaster, pandemic, war, strike, failure of suppliers or couriers).

10. Intellectual property

All content on the Site (including text, images, logos, and design) is owned by us or our licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or use any of this content for commercial purposes without our prior written consent. You may print or download one copy of pages from the Site for your personal, non-commercial use.

11. Privacy and data protection

Your use of the Site and any order you place involve the processing of your personal data. This is described in our Privacy Policy and our Cookie Policy. By using the Site and placing an order, you confirm that you have read and understood those policies and that we may process your data as described there.

12. Complaints and dispute resolution

We aim to resolve any complaint quickly and fairly. If you have a complaint about our products or services, please contact us using the details in section 1. We will acknowledge your complaint and respond within a reasonable time. If you are a consumer in the UK and we cannot resolve the matter, you may use the EU Online Dispute Resolution platform (ec.europa.eu/consumers/odr) or seek advice from the Citizens Advice Bureau or other consumer bodies. These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction in relation to any dispute arising from or connected with these Terms or your use of the Site, except where you have a right to bring proceedings in your country of residence under mandatory consumer protection law.

13. General

If any part of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in effect. Our failure to enforce any right or provision does not waive that right or provision. We may assign or transfer our rights and obligations under these Terms to another entity; you may not assign your rights without our written consent. These Terms (together with our Privacy Policy, Cookie Policy, and Return Policy, where referred to) constitute the entire agreement between you and us regarding the Site and your orders.

14. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top indicates when they were last revised. Changes will be effective when posted on the Site. Your continued use of the Site or placement of orders after changes are posted constitutes acceptance of the revised Terms. For existing orders, the Terms in effect at the time of the order apply. We encourage you to review this page periodically.

15. Contact

For questions about these Terms:

Ploxarelzar
33 Curzon St, London W1J 7TR, United Kingdom
reachus@ploxarelzar.world
+44 20 7629 7999